The mBassy Dance TERMS OF SERVICE
LIABILITY DISCLAIMER POLICY
At The MBassy Dance, the safety and well-being of our clients are of utmost importance to us. While we strive to provide a safe and secure environment for all participants, we want to make it clear that we are not liable for any loss, damage, or injury that may occur to personal property or individuals during our dance classes, workshops, events, or performances. Please review our liability disclaimer policy outlined below:
Personal Property
Clients are responsible for their personal belongings brought onto our premises. The MBassy Dance and its staff are not liable for any loss, theft, or damage to personal property, including but not limited to clothing, accessories, electronic devices, or valuables left unattended.
Injury
Participation in dance activities involves inherent risks, including the risk of injury. While we take precautions to minimize these risks, clients acknowledge and accept the inherent risks associated with dancing. The MBassy Dance and its staff are not liable for any injuries sustained by clients during our classes, workshops, events, or performances.
Safety Measures
We maintain safety protocols and guidelines to minimize the risk of injury during dance activities. Clients are expected to follow instructions from our instructors and adhere to safety guidelines at all times. Clients with pre-existing medical conditions or injuries should consult with a healthcare professional before participating in dance activities.
Parental Responsibility
Parents or legal guardians are responsible for the safety and supervision of minors participating in our programs. Parents or legal guardians must ensure that minors understand and adhere to safety guidelines and instructions provided by our staff.
Staff Conduct
Our staff are trained professionals dedicated to ensuring a safe and enjoyable experience for all clients. However, The MBassy Dance and its staff are not liable for any accidents, injuries, or damages that occur as a result of client negligence, misconduct, or failure to follow instructions.
Agreement
By participating in any activities at The MBassy Dance, clients acknowledge and accept the terms of this liability disclaimer policy. Clients agree to waive any claims against The MBassy Dance and its staff for loss, damage, or injury arising from participation in our programs.
If you have any questions or concerns regarding our liability disclaimer policy, please feel free to contact us.
PHOTOGRAPHY & FILMING POLICY
At The MBassy Dance, we capture photos and videos during our dance classes, workshops, events, and performances. These images may be used for promotional purposes in print materials, on our website, and on our social media platforms. Please review our photography and filming policy outlined below:
Consent
By participating in any activities at The MBassy Dance, you consent to being photographed or filmed. We respect your privacy and will not use any images or footage that compromise your dignity or depict you in a negative light.
Usage
Photos and videos captured by The MBassy Dance may be used for promotional purposes, including but not limited to advertising, marketing materials, website content, and social media posts. These materials may be distributed and displayed publicly without compensation to you.
Opt-Out
If you prefer not to be photographed or filmed, please inform our staff or the photographer/videographer before the start of the session or event. We will make reasonable efforts to accommodate your request, although we cannot guarantee that you will not be inadvertently included in group shots or crowd scenes.
Minors
For participants under the age of 18, we require explicit consent from a parent or legal guardian before using any photos or videos featuring them for promotional purposes. Parents or legal guardians have the right to opt-out their children from being photographed or filmed.
Professionalism
Our staff and hired photographers/videographers will conduct themselves in a professional manner when capturing images or footage. We will strive to ensure that photography and filming activities do not disrupt the enjoyment or safety of our clients.
Ownership
The MBassy Dance retains ownership and copyright of all photos and videos captured during our activities. Clients do not have the right to claim ownership or reproduce these images or footage without prior written consent from The MBassy Dance.
Sharing
We encourage clients to share their own photos and videos from our classes and events on their personal social media accounts. However, we request that clients tag The MBassy Dance and give credit when sharing content created by our studio.
If you have any concerns or questions regarding our photography and filming policy, please feel free to contact us.
SERVICE REFUSAL POLICY
At The MBassy Dance, we strive to create a safe, inclusive, and positive environment for all our clients. While we aim to accommodate the needs of every individual, there may be rare circumstances where we reserve the right to refuse service. Please review our service refusal policy outlined below:
Discriminatory Behavior
We do not tolerate any form of discrimination, harassment, or disrespectful behavior towards our staff or other clients. Any individual who engages in discriminatory behavior, including but not limited to discrimination based on race, ethnicity, gender, sexual orientation, religion, age, or disability, will be refused service.
Intoxication or Impairment
For the safety of our instructors and other clients, individuals who arrive for a dance session under the influence of drugs or alcohol will be refused service. If an individual's behavior poses a risk to themselves, others, or the integrity of our facility, we reserve the right to refuse service.
Violation of Studio Policies
Clients who repeatedly violate our studio policies, including but not limited to disruptive behavior, failure to adhere to safety guidelines, or non-compliance with payment terms, may be refused service. We expect all clients to respect our studio policies and guidelines to ensure a harmonious and productive environment for everyone.
Failure to Meet Prerequisites
Some dance sessions may require certain prerequisites or skill levels to participate safely and effectively. If an individual does not meet the prerequisites for a particular session and their participation poses a risk to themselves or others, we reserve the right to refuse service.
Instructor Discretion
Our instructors have the authority to refuse service to any individual if they believe it is necessary to maintain a safe and productive learning environment. Instructors will exercise their discretion with professionalism and fairness, taking into account the well-being and comfort of all participants.
Right to Refuse
The MBassy Dance reserves the right to refuse service to any individual whose conduct or behavior is deemed incompatible with our values, policies, or the well-being of our staff and clients.
If a situation arises where service refusal is deemed necessary, our staff will handle the matter with sensitivity and professionalism. Individuals who are refused service will be provided with an explanation for the decision, and if appropriate, guidance on how to address the issue.
If you have any questions or concerns regarding our service refusal policy, please feel free to contact us.
CANCELLATION POLICY
Client Cancellations
All cancellations must be made via email with as much notice as possible. No cancellations are eligible for refunds.
Refunds
We do not offer refunds for canceled sessions under any circumstances.
Transfers
Session transfers are not permitted. Once a session is scheduled, it cannot be transferred to another individual or rescheduled for a different date or time.
No-Shows
If you fail to attend a scheduled session without prior notification or cancelation, it will be considered a "no-show." No-shows are not eligible for refunds or credits.
Emergencies
In the case of a genuine emergency that prevents you from attending your scheduled session, please contact us as soon as possible. We will review these situations on a case-by-case basis.
Communication
All cancellations must be communicated directly to The MBassy Dance via email. Cancellations made verbally, via social media, or any other means, will not be considered valid.
Studio Cancellations
In the unlikely event that we should need to cancel a scheduled session, we will notify you as soon as possible. If a session is canceled by The MBassy Dance, we will offer you the option to reschedule the session or receive a credit towards future sessions.
